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Position T01: Web Developer
Position Location: Heraklion, Crete
Cloud Services Company (Oxygen Pelatologio) is searching for skilled and talented engineers to develop and maintain our organization’s web (SaaS) products and services.
Cloud Services company is one of few Certified companies by AADE to provider electronic invoicing in Greece (myDATA). Through its Saas software, Oxygen Pelatologio (oxygen.gr), which is a business software CRM/ERP, it particularly focuses on electronic invoicing, cloud cashier/POS, online payments, e-shop integrations, and the broader management of businesses.
The Company has its headquarters in STEP-C at the Foundation of Research and Technology Park (FORTH) in Heraklion, Crete.
Your duties will include managing and reviewing code, updating and maintaining existing applications or services and developing new web-based products and tools. Occasionally may request to do second level technical support to customers in case of more complex problems.
The ideal candidate for this role must have excellent coding skills, excellent communication with customers and team members, good task management, critical thinking skills and problem solver. Must be in a position that can predict problems and software needs.
Responsibilities:
- Maintain and update our WooCommerce plugin to ensure compatibility with the latest version of WooCommerce.
- Provide technical support to customers by answering tickets or phonecalls and resolving their issues in a timely manner.
- Troubleshoot and debug issues reported by customers and provide solutions to their problems.
- Work with the development team to identify and fix any bugs or issues with the plugin or the application.
- Document all customer interactions and technical solutions in our ticketing system.
- Continuously improve the quality of our customer support by identifying and addressing areas of improvement.
- Develop and maintain documentation for the plugin and its features.
- Work with the marketing team to create user guides, video tutorials, and other materials to help customers use the plugin more effectively.
Requirements:
- Experience with WooCommerce, WordPress, and PHP.
- Knowledge & Experience with front-end languages and libraries (e.g. HTML/ CSS, JavaScript, jQuery)
- Basic knowledge of versioning control system (Git)
- Familiarity with databases (MySQL, MariaDB)
- Excellent problem-solving and troubleshooting skills.
- Strong written and verbal communication skills (Greek).
- Ability to work both independently and in a team, and manage multiple priorities.
- Great attention to detail
- Organizational skills
- Can follow deadlines
Additional Experience
- Experience with other eCommerce platforms such as Shopify, OpenCart or Magento is a plus.
- Experience with creating video tutorials and user guides is a plus.
You are a perfect fit for us, if you:
- Are grateful for the past and passionate for tomorrow
- Be the forest not the tree
- Make others matter
- Love integrity with no excuses
What the Company Offers:
- Competitive remuneration package, including performance bonus and benefits
- Internal wellbeing actions
- A safe and healthy workplace and a friendly environment which respects each employee’s personality
- 1 Day Remote working per week
- Group health/medical insurance package
- Birthday Gift: 1 Day Leave
- Room to grow and develop through numerous opportunities for learning and professional development
- Laptop & all hardware you will need
Inquires at:
CLOUD SERVICES PC Foundation of Research & Technology - Greece
Address: Ieronimaki 36 , Heraklion Center
Phone: +30 215 215 44 33
Email: [email protected]
Company website: www.oxygen.gr
(Full CV / Portfolio / Personal Projects / Git Folder / Linkedin)