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Position Location: Heraklion, Crete
Cloud Services (Oxygen) company is one of the certified companies by AADE to provider electronic invoicing in Greece (myDATA). Through its Saas software, Oxygen Pelatologio (oxygen.gr), which is a business software CRM/ERP, it particularly focuses on electronic invoicing, cloud cashier/POS, online payments, e-shop integrations, and the broader management of businesses.
Oxygen has its headquarters in STEP-C at the Foundation of Research and Technology Park (FORTH) in Heraklion, Crete.
We are looking for new members for the sales department and the customer service department. Customer service is conducted through the management of incoming phone calls and tickets. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a genuine passion for helping others.
Responsibilities:
- Managing incoming calls and tickets and prioritizing them
- Diagnosing customer requests and/or problems in order to provide customer service
- Informing existing and potential customers about the company's products and services
- Recording relevant data in the necessary systems of the company
Requirements:
- Excellent communication skills and comfort with telephone communication
- Previous relevant work experience or work in a commercial/accounting sector will be considered an asset.
- Bachelor's Degree in Economics or Mathematics field or previous experience in the above fields.
- Strong communication skills in English
- Good knowledge of computer operation including Word / Excel & familiarity with web and email.
- Spirit of teamwork and cooperation
You are a perfect fit for us, if you:
- Are grateful for the past and passionate for tomorrow
- Be the forest not the tree
- Make others matter
- Love integrity with no excuses
What the Company Offers:
- Competitive Remuneration Package: Includes a performance bonus and comprehensive benefits
- Private Health Insurance: Group health and medical insurance
- Excellent Working Environment: Join a collaborative and friendly workspace where humor is in abundance
- Wellbeing Actions: Internal initiatives to support your physical and mental health
- Ability for Remote Working: Enjoy 1 day of remote work per week
- Continuous Learning: Access online learning courses to support your personal and professional growth.
- Birthday Gift Leave: Celebrate your birthday with an extra day off!
- Perks & Discounts Card: Access our perks card with exclusive discounts at partner stores
- Referral Bonus: Recommend great talent and be rewarded
- Equipment: Receive all the hardware you need to excel in your role
- Career Growth: Be part of a fast-growing company with opportunities for both technical and professional development.
- Exclusive Discounts: 50% off our services for your friends and family
Inquires at:
CLOUD SERVICES PC Foundation of Research & Technology - Greece
Address: Ieronimaki 36 , Heraklion Center
Phone: +30 215 215 44 33
Email: [email protected]
Company website: www.oxygen.gr
(Full CV / Portfolio / Personal Projects / Linkedin)
